This is just a quick post as I read an interesting article on the internet regarding charging customers if you only are window shopping in a certain store in Australia. It is indeed quite provoking to charge customers when you just walk around the shop without buying anything. And that it creates a lashing comments and reactions from every part of social media. The specialty food store in Brisbane placed a sign that goes like this:
And gone those window shopping days now as you will be charge $5 for just looking around the store but if ever you buy something then the management assures that the $5 fee will be deducted upon checking out your items. Yet that doesn’t deter people from posting in social media with straightforward messages like this one:
- “It has to be the most misguided strategy we’ve seen for dealing with showrooming.”
- “The goal of any retailer should be to impress customers with competitive pricing and great service.”
- “If the customers aren’t buying, the seller needs to figure out why and adapt accordingly.”
- “If it truly offers products that aren’t available elsewhere, then how are these showrooming shoppers buying these items from someone else?”
- “This store seems desperate to go out of business.”
- This last one seems very harsh. “If it was me, I’d say ‘Screw you.’ And not give them a dime, walk out and refuse them any future business.
So, if you happen to be around the area and see this banner/sign, what you should do then?